FAQ's

Frequently Asked Questions (FAQ's)

Are your items Authentic?

  • All Handbags and Accessories on Luxe Purses.com are guaranteed to be 100% authentic. We do not buy or sell non-authentic items or reproductions. The items on our website have been purchased at luxury boutiques, major department stores or designer outlets. Any item that is accepted on Consignment has been authenticated by several of our resources. If you have any doubts or questions about an item, please Email Us prior to purchase or contact one of the Authentication websites listed on our Resources page.

What's different about Luxe Purses?

  • Luxe Purses is the largest supplier of brand new, authentic Luxury and Designer Handbags to the secondary retail market. Most Handbag Reseller websites rely heavily on items they take in on Consignment, which are usually used and pre-owned Handbags. While we do accept a small number of items on Consignment, our main focus is on selling brand new Handbags.

  • There's no need to wait for a "One-Day" or "Two-Hour" Sale as our Handbags are discounted 24 hours a day, seven days a week. Luxe Purses also offers 30 or 60 Day Layaway, the lowest Consignment rates in the industry and a unique flat fee Listing Service. Please follow the links below to find out more about the services we offer. Also, when using our Listing or Consignment Service you receive the benefit of professional photographers, who photograph all our listed items. The better something looks, the easier it is to sell.

Where do you find your "deals"?

  • The discounts we find usually depend on the brand, model, time of year and sometimes, just being in the right place, at the right time. The discounts we’ve found can range from 10% - 75% off retail prices. Since we’ve also developed key relationships with boutique managers and department store salespeople nationwide, they keep us informed of upcoming sales and items that will be available in those sales. To get the best deal you often have to be the first person in line. Sometimes though, it isn't about finding a "sale," it's about finding a purse you've been lusting after...You want that bag, no matter the cost.

What is your return policy?

  • Returns are not allowed for items that are sold on our website. This is because we are not a traditional Retail store and do not purchase our items in quantity, and at wholesale prices. Most items we purchase are at a Final Sale price to us, so this is passed on to our customers. To help facilitate your purchase, we fully disclose the condition that the items are in, prior to purchase. We provide detailed measurements, descriptions and multiple photographs for each and every item. Vintage items are sold "as-is" since they are limited specialty items. We are happy to help you in the purchase of your item and we strongly encourage our customers to become familiar with the brands that they want to purchase, so there is no buyer's remorse after the purchase.

    If you have questions about a certain brand or need further detailed descriptions of an item, The Purse Forum is an excellent resource for research on any luxury Handbag.

How can I be sure your product is right for me?

  • We make every effort to photograph the Handbags and Accessories we sell as clearly as possible. We include multiple professional photographs of each item, to help aid you in your purchasing decision. We provide accurate measurements as well.

    If we find any imperfections in an item they will be clearly noted, described and photographed, if possible. Please keep in mind that color variations can occur from monitor to monitor and we cannot guarantee color matching. Please contact us before purchase with any specific questions regarding an items color or sizing.

How do I purchase an item?

  • Our website utilizes a secure shopping cart system that offers payment via major credit cards through Paypal. You may also use your Paypal account for purchases. We also accept payment via bank wire transfer. If you would like to make payment via bank wire transfer, please contact us, for our bank routing information.